Privacy Policy

At Petit Panier, we are committed to protecting your privacy and handling your personal information with care and transparency.

Information We Collect:

When you place an order or interact with our website, we may collect personal information such as your name, email address, shipping and billing address, phone number, and payment details.
We also collect limited technical data (such as IP address and browsing behaviour) to improve your experience on our website.

How We Use Your Information:

Your information is used to:

• Process and fulfil your orders 
• Communicate with you regarding your purchase 
• Provide customer support 
• Improve our website, products, and services 
• Send occasional marketing emails (only if you have opted in) 

We will never sell or share your personal data with third parties for marketing purposes.

Payment Information:

Sharing Your Information:

We only share your information with essential partners required to operate our business, such as:

• Delivery couriers 
• Payment providers 
• Website hosting and analytics services 

These partners are required to keep your data secure and confidential.

Data Retention:

We retain your information only for as long as necessary to fulfil orders, comply with legal obligations, and support our business operations.

Your Rights:

You have the right to:

• Access the personal data we hold about you 
• Request corrections to inaccurate information 
• Request deletion of your data (where legally possible) 
• Withdraw consent for marketing communications at any time 

To make any requests, please contact us using the details below.

Cookies:

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can adjust your browser settings to manage or disable cookies at any time.